About

Winterfell Care Home provides high-quality residential care for the elderly, vulnerable adults and disabled patients. We are Dementia registered and are proud to say we specialise in offering care to residents with varying needs. We also offer respite services throughout the year allowing you the opportunity to take advantage of outstanding care within a peaceful home as and when you require it. We at Winterfell strongly believe in the need to continuously strive to improve the quality of care, the services we provide and they need to invest in our team. We have ongoing training, coaching and development to ensure we have the very best staff who are motivated in providing a distinctive level of care.

The newly renovated building has a 'family friendly' and 'homely' feel from the welcoming reception area through to a choice of luxurious lounges, conservatory, games room, a large dining area and spacious bedrooms many of which have en-suite facilities. The interior colours, paintings, photographs and décor have been carefully chosen with our residents in mind to create a comfortable surrounding. There is a lovely garden with seating which can be enjoyed by residents at their leisure and also a hairdressing salon with regular visits from a hair stylist, make up artist and barber.

Winterfell has the support of its local community which has close ties to neighbouring schools, community centres and social groups with many individuals volunteering to come and spend quality time with our residents.

Staying active and having a satisfying social life is crucial for our residents' mental health and well being. Winterfell provides a range of stimulating activities and events both indoor and outdoor led by the residents themselves.

Here at Winterfell there is a great emphasis on the delivery of person-centred care, independence within a communal living. We offer an open house policy and encourage close involvement with residents, relatives and loved ones. Our residents are treated as individuals with their own personal needs recognised and catered for.

Our mission is to deliver comprehensive care services to our residents within a comfortable environment and make Winterfell a place everyone can call 'home'.

Quality Standards

Great Standards of Care

Winterfell Care Home’s Registered Manager is qualified to NVQ Level 5, and has over 15 years of experience in the care industry. Staff currently employed here at Winterfell Care Home have been in the care industry for a long period of time. This all adds to our great workforce here at Winterfell Care Home, and our quality of service.

• Standards for Health Care Professionals sets out our principles of practice, these are:
• Putting clients’ interests first and acting to protect them
• Respecting Clients dignity and choice
• Protecting clients confidential information under the Data Protection Act 1998
• Co-operating with other members of the team and other healthcare colleagues in the interests of the client
• Maintaining professional knowledge and competence
• Being trustworthy

Who are we regulated by?

Care Quality Commission

The CQC are the independent regulator of all health and social care services in England. The Care Quality Commission inspects all care homes in England We are regulated and inspected regularly by the Care Quality Commission (CQC). Our Provider ID is: 1-5403197720.

View our record on the CQC website.

Nottingham City Council

The Nottingham City Council regularly liaises with us in a working partnership. We will be annually inspected by Nottingham City Council who creates the ‘Quality Banding System’ which represents the level of quality. We intend to have regular placements from the Council and use our Managers excellent existing contacts and relationships which have been forged through 15 years of collaboration.

DBS Check /CRB

The Criminal Records Bureau (CRB) and the Independent Safeguarding Authority (ISA) have merged into the Disclosure and Barring Service (DBS). CRB checks are now called DBS checks.

What is a DBS Check?

A DBS check, quite simply, is the means for us as an employer to verify a prospective or current employee's response to the question: "Do you have any criminal convictions?" In certain jobs, the employer has both the moral and legal obligation to be sure that our residents are in the safest possible environment at all time. We therefore must ensure the following is in place in our Home:

• All staff conducting personal care to be DBS (disclosure and Barring Service) checked
• All staff attending to elderly care to be put through an enhanced checking process
• All staff to declare previous employers
• All staff conducting personal care to receive NVQ (QCF) cert. training within 6 months of starting at Winterfell Care Home
• All staff to undertake specialist training to the level of National Standards

Skills for Care

“Skills for Care ensures that England's adult social care workforce has the appropriately skilled people in the right places working to deliver high quality social care”

Department of Health

The Department of Health (DH) helps people to live better for longer. They lead, shape and fund health and care in England, making sure people have the support, care and treatment they need, with the compassion, respect and dignity they deserve.

Food Standards Agency

The Food Standards Agency is an independent government department responsible for food safety and hygiene across the UK. Winterfell Care Home will be regularly inspected by the food standards agency. They will work with us to ensure we are producing safe food, and we are adhering to food regulations.

NHS Nottingham City Care Partnership

Nottingham City Care Partnership, are the leading provider of NHS community services in Nottingham. They will visit Winterfell Care Home providing health services to our residents to improve the health of local people.

In Partnership with Fire & Rescue Service

The Nottingham Fire & Rescue Service will inspect our building and assess the fire safety precautions in place at Winterfell Care Home on an annual basis. This ensures that we are compliant with all aspects of fire regulations and safety in the UK and procedures such as our fire risk assessment etc. are robust.